GDPR

What is the GDPR?

The GDPR is a privacy law enacted by the European Commission in 2016. The GDPR replaces a prior EU privacy directive (Directive 95/46/EC). The regulation is a binding act, which must be followed in its entirety by all organizations who process EU residents' personal data, regardless of location. The GDPR is intended to modernize EU privacy data protection. The GDPR regulates how organizations gather, use and retain personal data. The GDPR will have an impact on all organizations involved in processing personal data of EU residents.

How to contact us

Contakti
Sirkkalantie 58
41800 Jyväskylä
Finland

[email protected]
Controller: Esa Lahtinen
  • Name
  • email address
  • phone number
  • Browse and interact with the contakti.com website; or Use our contact forms to get in touch or register your interest.
  • When you using desk.contakti.com cloud service.
  • We’ll store your information for as long as we have to by law. If there’s no legal requirement for us to retain the data, we’ll only store it for as long as we need to.
  • We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.
  • Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
  • We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
  • We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
  • Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites.
  • A Under the law, you have a number of rights that you can exercise free of charge. We have included a summary of these below; if you would like to discuss or exercise any of these, please contact us through the details provided.


    Right to correct personal data

    If you believe any of the personal data we hold about you is incorrect, you can request we update it.


    Right to access personal data

    You have a right to request a copy of the information that we hold about you, and how it has been processed.


    Right to data portability In some circumstances

    You have the right to receive the personal information about you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party.


    Right to object to use of personal data

    Where we are processing your data for the purposes of direct marketing, or any legitimate interests that Contakti is reliant upon, you can object at any time to this processing.


    Right to restrict use of your data

    In some circumstances, you can request that we temporarily suspend the processing of your data. Right to erasure In some circumstances, such as where we no longer have a justifiable reason to continue to process your data, you can request we delete it.

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  • What are cookies?

    A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

    How do we use cookies?

    A number of our pages use cookies to remember:
    · your display preferences, such as contrast colour settings or font size.
    · if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again).
    · if you have agreed (or not) to our use of cookies on this site.

    Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
    Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience.
    You can delete or block these cookies, but if you do that some features of this site may not work as intended.
    The cookie-related information is not used to identify you personally and the pattern data is fully under our control.
    These cookies are not used for any purpose other than those described here.

    How to control cookies?

    You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

    The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Data is encrypted during transmission using secure socket layer (SSL) technology.

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