AI Powered Customer Service

Customer support for EXCEPTIONAL Experience

Stream all your customer conversations in one place and collaborate with other team members to resolve issues faster.

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Benefits

Multi-Channel Customer Support

Boost your sales

In your business, making a sale isn’t always going to be about pushing a product. One of the greatest things you can learn is how to increase sales through customer service.

Collect more leads

A lead is a person who has indicated interest in your company's product or service in some way turn your leads to potential clients.

Measure performance

How long does it take for you to get back to customers? Minutes, hours, days? Customers expect a high level of engagement from their vendors.

Customer satisfaction

Customer satisfaction is the best indicator of how likely a customer will make a purchase in the future. In a competitive marketplace where businesses compete for customers; customer satisfaction is seen as a key differentiator.

Optimize resource

Resource optimization is the set of processes and methods to match the available resources (human, machinery, financial) with the needs of the organization in order to achieve established goals.

Get powerful data

Your customer service is a great source for customer data. With reports, you can optimize your resources correctly and turn your business into the right direction.
Benefits

Why Every Customer Matters

Customer per day

Customer per day

Average sum of purchase

Average sum of purchase

Season

Month

Yearly growth of turnover

Demo

Request an online demo

Request a free live and personalised demonstration of Contakti. One of our friendly team members will talk you through the software and answer any questions.

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Multi Channel Customer Service
Powered by

Artificial Intelligence

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Route tickets based on skill

Automatic ticket assignment helps you automate this process of assigning tickets to the agents in your group.
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Route tickets based on context

Automatic ticket assignment helps you automate this process of assigning tickets to the right group on your customer service.
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Predictive analytics

It isn’t just about the facts and figures from the past but about blending in other elements which could explain what’s going to happen in the future.
Clients

Some of our clients

Call us today at +358 9 8564 6800 or Email us at [email protected]